The gap you're in
You've outgrown the patchwork: a contractor for network issues, a SaaS admin who set up Okta once, an engineer who "handles AWS." Decisions get made in Slack threads. Security questions from enterprise prospects stall deals. Your next funding round or key hire will surface gaps nobody owns.
You're not ready to hire a six-figure IT Director — and you shouldn't have to. You need one accountable senior operator who sets direction, makes vendor calls, and scales systems as headcount grows.
What a fractional IT Director does
I act as your startup's IT and infrastructure decision-maker on a retained basis — a set number of hours or days per month, or scoped to a specific initiative. You get executive-level ownership, not ticket-queue support.
- Infrastructure and tooling strategy — cloud architecture, identity/SSO, device management, and security posture aligned to how you actually operate
- Vendor evaluation and management — MSPs, security tools, SaaS platforms: evaluated and managed by someone senior, not delegated to the most technical person on the team
- Security and compliance readiness — SOC 2 preparation, security questionnaire support, and due diligence for funding rounds or enterprise sales
- Scaling IT as you hire — onboarding workflows, access provisioning, and systems that keep pace from 15 to 75 people without re-architecting every six months
- Project or ongoing engagement — retained advisor for steady-state leadership, or focused engagement for a migration, audit prep, or infrastructure build-out
Built infrastructure at scale — not outsourced helpdesk
Before Shoreline Systems, I was on the founding infrastructure team at Commonwealth Fusion Systems, a deep-tech startup scaling from early stage through significant growth. That work included:
- Identity and access management (Okta) across a rapidly growing workforce
- AWS HPC infrastructure — including a 100K+ CPU cluster featured at AWS re:Invent
- OT and network infrastructure for live experimental environments
- Infrastructure-as-code and operational systems at production scale
This is founding-team-level ownership: designing systems, making tradeoffs, and being accountable for outcomes — the same lens I bring to your infrastructure decisions as a fractional IT Director.
Remote-first, on-site when it matters
Most of this work happens remotely — strategy sessions, vendor reviews, architecture decisions, and compliance prep don't require someone at a desk in Kendall Square five days a week. That's how you get senior leadership without a full-time salary.
When you need someone in the room, I'm there. On-site in Cambridge, Boston, and across Greater Boston for board prep, infrastructure deployments, new-hire onboarding weeks, investor diligence walkthroughs, or anything that benefits from face-to-face. Shoreline Systems is based on the North Shore — not a storefront in the Seaport — and that model is deliberate: you get an operator who scales with you, not a local MSP trying to upsell helpdesk tickets.
Who this is for — and who it isn't
This is for you if
- You're a funded startup in Massachusetts — Cambridge, Boston, Greater Boston, or elsewhere in the state (~10–75 employees, post-seed through Series B)
- You're a founder or COO who needs a senior technical owner, not another vendor ticket queue
- Enterprise deals or investor diligence are surfacing security and IT gaps
- You're scaling headcount and your ad-hoc IT approach is breaking down
- You want strategic guidance on cloud, identity, and tooling — with someone accountable for the decisions
This isn't the right fit if
- You need day-to-day helpdesk support for a small office (see our managed IT services instead)
- You're looking for a full-time hire — I can help define the role and interview, but this is a fractional engagement
- You want the cheapest possible IT coverage with no strategic involvement
- You're outside Massachusetts or not a venture-backed / growth-stage company
Let's talk about where your infrastructure is headed
A short call is usually enough to tell whether this is the right fit. No pitch deck — just a direct conversation about what you're building and what's breaking.
Prefer email? support@shorelinesystemsma.com